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Hamorabi F.A.Q. & Tips

Note: The Arabic version of this page contains more tips and F.A.Q.s. Please switch to the Arabic language to view them using the language link in the header of this page.


Show details for On Windows 7 and Windows 8, my Legal Works documents appear truncated when opened.On Windows 7 and Windows 8, my Legal Works documents appear truncated when opened.

Hide details for On Windows Vista, my Legal Works documents appear truncated when opened.On Windows Vista, my Legal Works documents appear truncated when opened.

This problem is usually related to what is known as "graphics adaptor acceleration" settings. Windows usually applies some complex schematics when drawing graphics on the screen in order to make your programs run faster. This seems to cause a problem with Hammurabi in certain configurations.
To solve the problem:
  1. Open the Display Settings control panel. The easiest way to do this is to right-click on an empty area on the Desktop, and select "Personalize"
  2. Select "Display Settings" from the window that appears.
  3. Click the "Advanced Settings..." button.
  4. Switch to the "Troubleshoot" page, then click the button labeled "Change Settings".
  5. Move the Hardware Acceleration slider one step towards "None", and click OK.
  6. You will be prompted to restart the computer. After restarting, run Hamorabi and see if the problem is fixed. If not, repeat these steps and reduce the acceleration one more step, and retry after restarting.
  7. If you have to take the slider more than half the way to the left, this may indicate that something else is wrong with your computer. Please contact our support team and we will have a closer look at your issue.
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Hide details for Why does Hamorabi's installer take a very long time to start on Windows Vista or Windows 7?Why does Hamorabi's installer take a very long time to start on Windows Vista or Windows 7?

When Hamorabi's setup program is started, it seems that Windows Vista or Windows 7 performs a scan on the whole installer file, and then it copies it to the hard disk, and after that it starts it. Since that this installer file is very large (larger than 400MB), these two operations take a considerable time to finish on some computers.
This behaviour does not happen on Windows operating systems prior to Vista.
Even though we have carefully followed Microsoft's instructions at the time of preparing the installer, Windows would still do these operations. We have found out that the only way we know of to avoid this problem is to disable the UAC (User Account Control) feature from the Control Panel. However, we do not recommend this solution at all.




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